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Thursday, March 19, 2015

BigThink's Facebook Page Has Been Hacked

There's a well known down side to having a big following on social media, which is that you become a target for hackers. And once they take over your account, good luck getting control of it again. Most Twitter users who've had this happen simply abandon their old account and start a new one.

Apparently, BigThink.com is the latest victim of account hijacking, not of their relatively modest Twitter account, but of their 1.3-million-follower Facebook account.

Hackers have begun posting inane, lewd, crazy stuff to BigThink's Facebook page.

An e-mail went out to BigThink's mailing list around 10:00 a.m. Eastern/US on 19 March, saying:
Late Wednesday night Eastern time, Big Think's staff experienced a very (and literally) rude awakening. Through a flurry of emails from loyal fans and text messages and phone calls among ourselves, we all learned that our fan page had been hacked and was spamming 1.3 million people's Facebook feeds every couple of minutes with extremely disturbing content, much of it sexist and/or sexual in nature. Worse, we quickly realized that everyone at Big Think had been removed as admins of the account, and we had no way of getting back in.
Several staff members including myself were up much of the night trying to find a solution. Discussion threads all over the Internet reveal that many others have found themselves in a similar situation, and that Facebook offers little official recourse beyond  submitting a report ticket online and waiting for a response. We did this, we tweeted to Facebook and FB's ad team, we reached out to a friend at Facebook, and we even wrote to Superhacker Kevin Mitnick, a past Big Think interviewee, hoping for a quick resolution. As of 9am EDT, we haven't been able to plug the leak or regain control of the page.
All of us here are horrified by what's happened. Obviously, this kind of content couldn't be further from what Big Think--an educational forum for the brightest minds on the planet and a company deeply dedicated to inclusiveness--is about or wants to communicate to our amazing readers across the Internet.
And they (you) are amazing. From the moment this leak started, many of us at here have been receiving wholeheartedly helpful email alerts from fans, all of them concerned about what this means for Big Think and its audience.
We're not naive. We know that people don't want their Facebook pages flooded with disgusting spam, and that many will unlike the page before this is over. But our site and our YouTube channel are as strong as ever, and we won't rest until the Facebook page is back to itself again. And we'll take every available security measure to ensure that this never happens again.
And if you're aware of a smart and speedy solution to this problem besides those mentioned above, we'd love to hear from you. Seriously.
Sincerely,

Jason Gots
Managing Editor, Big Think
 
So there you are. BigThink would love to hear from you if you have an answer to this problem. I would too.

  ☙ ❧

A big thank you to the following great folks who retweeted me on Twitter in the past 18 hours.


Have you added your name to our mailing list? What the heck are you waiting for, a personal invitation from @TheTweetOfGod

Also please visit HackYourDepression.com when you have a chance, and share that link with someone you know who might be suffering from anxiety or depression.    

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